1. Before signing the order, the relationship with the customer does not need to be done too often, one is a waste of time, and the other is to increase the pressure on customer service. After signing the order, it is necessary to gradually deepen the customer service relationship and develop the derivative products business. Building partnerships is the real starting point for developing customer relationships and creating customer value. In the shopping mall, everyone must first determine the mutual cooperation interests, and then have the cooperative feelings and human relations, do not get down.
2, sales work must have a very high efficiency and rhythm, has been dragging on not only is wasting your own time, but also wasting customers time, no real contribution to each other, customers will not think that you are For his sake, I only feel that you are inexplicable. First of all, to improve work efficiency, and then gradually improve the success rate, it is no good to make the working method too fine at the beginning.
3, 95% of customers, will not be very active to recognize and then sign, let customers build interest and confidence in the product, is a necessary condition for sales. For ourselves, not all valuable or correct things, we will do it right away, so business people must be sufficiently proactive in sales work. SME bosses are generally very emotional, and rarely will really study the SMS website. Therefore, the sales staff can not set obstacles for themselves. If they are afraid of being rejected, they will not dare to speak out their own interests. Just waiting for the customer to make a decision will only lead to your performance stagnating.
4, do not make the signing is like a very complicated thing, blindly pursue the so-called sales skills, people will forget the sales performance is based on the passion of action. So don't pretend to be a Sven. If you don't have a bold pioneering spirit, it is not suitable for sales. As long as the customer does not object to it, the customer will take out the opening order and help him choose the SMS website registration combination.
5. The so-called "consultative sales" or "focus on customer interests" is actually not complete enough. If the minimum partnership with the customer can't be established, what do you bring value to the customer? The focus of consultancy sales is mainly to provide customers with perfect after-sales service after sales, to help customers implement the application value of SMS website, and can not hinder the pre-sales and signing work procedures because of this concept.
6. Can you explain the true prospects and value of SMS URLs? Can you have a complete understanding of sales and service work? Imagine:
A. I originally wanted to recommend a good word for the client, but I have never been able to convince the customer to sign the order. The result was registered by another company.
Then you should think: Is this customer not eye-catching, not interested, or is your sales promotion ability insufficient?
B. When the customer realizes that the value is regretted, he will think: Is it that I have no vision, or did the salesman have no level at all?
If you want to know where the customer value comes from, you know where to start doing "consultant sales."
7, the source of customer urgency:
A, sex. You don't register today, maybe you won't have this good word tomorrow, you can only choose a market value and application value is relatively low.
B, business opportunities. As an application consultant, we have ready-made applications. Customers naturally apply early morning hands and can gain some advantages in this competitive level in the industry.
C. List the business registration cases in the local area, especially in the peer industry. The better words are taken over by the customer's competitors and can't wait any longer.
D, the momentum of the sales staff. If you feel that the above three reasons are not enough, then of course you can not create a sense of tension for the customer, so the sales force must be strong enough. Just saying that sex is not enough, the customer will definitely think: You are coming to the left, no one signs, once again, no one has signed, how can it be so urgent? ! Oh, so the longer you drag, the less you play.
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